CARRIAGE TERMS

Thank you for choosing VallenBlue Inc. We are committed to providing convenient and efficient delivery services for men’s apparel. The following policy outlines order processing, shipping times, tracking, and other delivery-related details.

1. Order Processing Time

VallenBlue Inc begins processing your order once payment has been confirmed.

Order processing time: 1–2 business days.

Order processing includes:

Verifying order details;
Checking product inventory;
Preparing and packaging items;
Arranging shipment.

Once processing is complete, the order is handed over to the shipping carrier for transport.

2. Shipping Time (USA)

VallenBlue Inc provides delivery services to customers in the United States.

Shipping time: Estimated delivery within approximately 3–7 days.

Delivery times may be affected by:

Holidays;
Weather conditions;
Carrier schedules;
The destination region.

Actual delivery times may vary within a reasonable range.

3. Order Tracking

Once the order has shipped, VallenBlue Inc will provide tracking information.

Customers can check the delivery status via:

Order confirmation emails;
Shipping notification emails;
The provided tracking number.

Please ensure your email address is accurate to receive timely updates regarding your order and shipment.

4. Shipping Address Requirements

Customers must provide an accurate and complete shipping address when placing an order.

Please verify:

Correct recipient name;
Complete street address;
Accurate postal code;
Valid contact information.

VallenBlue Inc may not be held liable for delivery issues resulting from incorrect addresses provided by the customer.

5. Shipping Delays

While we strive to ensure timely delivery, certain situations may cause delays, such as:

Severe weather;
Peak holiday shipping periods;
Carrier schedule adjustments;
Force majeure events.

If an order exceeds the estimated delivery time, customers may contact our customer service team for assistance in checking the shipment status.

6. Handling Non-Receipt of Orders (Lost or Missing Packages)

If the tracking status indicates that the order has been delivered but the customer has not received the items, please:

Check the area surrounding the delivery address;
Inquire with family members or neighbors;
Contact the shipping carrier to verify delivery details;
Contact the VallenBlue Inc customer service team.

We will assist in resolving the issue based on the specific circumstances.

7. Order Modification Policy

Please contact us as soon as possible if you need to change the delivery address.

Once an order has entered the shipping process:

It may no longer be possible to modify delivery information;
It may no longer be possible to cancel the order.

We ask customers to carefully verify delivery information when placing an order.

8. Customs Duties and Additional Fees

VallenBlue Inc sells products to customers in the United States.

Under normal circumstances, orders within the United States do not incur additional import fees.

Should any related fees arise due to special circumstances, they will be borne by the responsible party as appropriate.

Thank you for choosing VallenBlue Inc; we look forward to providing you with a satisfying shopping experience.