PRIVACY POLICY

VallenBlue Inc (hereinafter referred to as “we,” “our,” or “the Company”) values ​​customer privacy and is committed to protecting the personal information you provide when visiting our website, browsing products, or purchasing our men’s clothing. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By accessing and using the VallenBlue Inc website, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit our website, create an account, place an order, or contact us:

Personal Information

Including, but not limited to:

Name
Mailing address
Email address
Phone number
Billing and shipping information
Order information

When you purchase our men’s clothing products, we may collect:

Information on purchased items
Order number
Transaction records
Shipping status information

Website Usage Information

When you visit our website, we may automatically collect:

Browser type
Device information
IP address
Pages visited
Website usage records

This information is used to improve website functionality and enhance the shopping experience.

2. How We Use Your Information

Information collected by VallenBlue Inc may be used for the following purposes:

Processing and fulfilling your orders
Arranging product delivery
Providing customer support services
Responding to your inquiries
Sending order confirmations and shipping notifications
Improving the website experience and service quality
Preventing unauthorized transactions
Complying with applicable laws and regulations

We do not sell or rent your personal information to third parties for unauthorized marketing purposes.

3. Payment Information Security

VallenBlue Inc uses third-party payment services to process payment information.

When you make a purchase, your payment information may be securely processed by payment service providers. We do not directly store your full credit card number or payment account passwords.

Payment service providers may process relevant transaction information in accordance with their own privacy policies to complete payment verification, risk assessment, and payment processing.

4. Cookie Technology

To enhance website functionality and the shopping experience, VallenBlue Inc may use cookies and similar technologies.

Cookies help us:

Remember your shopping preferences
Analyze website traffic
Optimize website content
Provide a more personalized browsing experience

You can manage or delete cookies through your browser settings, though doing so may affect certain website functions.

5. Information Sharing

We may share limited information with the following types of service providers when necessary:

Logistics service providers

Used for:

Order fulfillment
Logistics tracking
Address verification
Payment processing service providers

Used for:

Payment processing
Transaction verification
Payment risk prevention
Website service providers

Used for:

Website operation and maintenance
Data storage
Technical support

These third-party service providers may only use the relevant information as necessary to provide their services and are required to take reasonable measures to protect your data.

6. Data Retention Period

We retain your personal information based on business needs, legal requirements, and order management necessities.

Generally:

Order-related information is retained for a period after the transaction is completed to facilitate after-sales service, financial record-keeping, and customer support.
Website account information is retained for as long as the account remains active.
Information required to be retained by law is handled in accordance with relevant regulations.

When the information is no longer needed, we take reasonable measures to delete or anonymize it.

7. Your Privacy Rights

Under applicable data protection laws, you may have the following rights:

To request access to your personal information
To request correction of inaccurate information
To request deletion of personal information
To restrict certain data processing activities
To opt out of receiving marketing communications

To exercise these rights, please contact us using the methods below.

8. California Consumer Privacy Rights (CCPA)

If you are a resident of California, USA, under the California Consumer Privacy Act (CCPA), you may have:

The right to know what personal information we collect
The right to request deletion of personal information
The right to request a copy of your personal information
The right to opt out of the sale of personal information

VallenBlue Inc does not sell customers’ personal information.

To submit a privacy request, please contact us:

Email: service@vallenblue.online

We will process your request within the timeframe required by law.

9. Data Security

We implement reasonable administrative and technical measures to protect your personal information against unauthorized access, use, modification, or disclosure.

However, no method of internet transmission is absolutely secure; therefore, we cannot guarantee complete security during information transmission.

10. Children’s Privacy

VallenBlue Inc’s website and products/services are primarily intended for adult consumers.

We do not knowingly collect personal information from children under the age specified by applicable law. If we discover that we have collected information from a child without authorization, we will take reasonable measures to delete it.

11. Updates to the Privacy Policy

We may update this Privacy Policy in response to changes in our business, legal requirements, or service adjustments.

The updated policy will be posted on this page, indicating the latest effective date.

We recommend that you review this page periodically to stay informed about the latest privacy protection measures.